Comprehensive analysis of client requirements + tailored technical proposals + precise cost estimation + bespoke development services.
02
During Sale
Seamless communication with clients for real-time project updates, assurance of timely completion, rigorous testing protocols, and comprehensive acceptance criteria.
03
Post-Sale
One-year warranty coverage for products, supplemented by optional extended service agreements, availability of remote diagnostic support, and on-demand expert field service, coupled with ongoing technical assistance and consultation.
Service Team
Our Foreign Trade Service Team Is An Elite Group Of Seasoned Professionals.
▪ Boasting a collective expertise spanning diverse languages, cultures, and international trade regulations. With a deep understanding of global markets, they excel in crafting bespoke export strategies that navigate complex trade landscapes while ensuring compliance with intricate customs protocols.
▪ The team's proficiency in multilingual communication fosters seamless interactions with clients worldwide, facilitating the establishment of long-term business relationships based on mutual trust and understanding.
▪ They are equipped with cutting-edge tools and resources to streamline operations, from market analysis and lead generation to contract execution and post-shipment support, ensuring a responsive and efficient service delivery.
▪ Their unwavering commitment to customer satisfaction and meticulous attention to detail underpin their reputation as a reliable partner in international commerce.
Adhere To The "Customer First, Quality, Reliable, Applicable" Service Principle.
▪ Always adhere to King-Mazon company's consistent quality management policy, adhere to the "customer first, quality, reliable, applicable" service principle, to ensure to provide users with perfect and thoughtful after-sales service and technical support.
▪ Always to provide customers with professional, standardized, diversified services for our company's service purpose: King-Mazon company has a perfect technical service and maintenance team, there is a special department responsible for the full range of technical support and services to the user.
▪ From telephone consultation, fax, mail, until the user on-site service, we will respond to the user's request at the fastest speed, to deal with the user's use of various problems and failures, to ensure the normal operation of user equipment.